Information We Collect
We may collect personal information that you voluntarily provide when you:
- Make a donation
- Purchase a membership
- Register for an event or program
- Subscribe to our email newsletter
- Contact us through our website, email, or phone
- Schedule private rentals
- Volunteer with MUSEws
This information may include:
- Name
- Mailing address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Donation history
- Event registration information
We may also automatically collect certain non-personal information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referral website
How We Use Your Information
We use the information we collect to:
- Process donations and memberships
- Register participants for programs and events
- Respond to questions and requests
- Send newsletters and updates about exhibitions, programs, and fundraising opportunities
- Improve our website and visitor experience
- Maintain accurate organizational records
- Comply with applicable legal and financial reporting requirements
Donor Privacy
MUSEws values the generosity of our supporters.
We do not sell, rent, or trade donor names or personal information to outside organizations for marketing purposes.
Donor information is used solely for gift acknowledgment, tax documentation, stewardship, fundraising communications, and other activities directly related to MUSEws’ mission.
Donors may request that their gifts remain anonymous.
Payment Information
Online donations and purchases are processed through secure third-party payment processors. MUSEws does not store complete credit or debit card information on its own servers.
Email Communications
If you subscribe to receive emails from MUSEws, you may receive updates about exhibitions, educational programs, special events, volunteer opportunities, and fundraising campaigns.
You may unsubscribe from our communications at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand visitor behavior
- Analyze website traffic
- Enhance user experience
Most web browsers allow you to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Information Sharing
MUSEws does not sell or rent your personal information.
We may share limited information with trusted service providers who assist with:
- Payment processing
- Email communications
- Website hosting
- Event registration
- Data management
These providers are required to protect your information and may only use it to provide services on MUSEws’ behalf.
We may also disclose information if required by law or to protect the rights, safety, or property of MUSEws or others.
Data Security
MUSEws uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required for legal, tax, or accounting purposes.
Children's Privacy
MUSEws welcomes school and youth groups, but our website and online forms are not directed to children. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information online from children under the age of 13. Information about program participants under 18 (such as name and school) is generally collected from a parent, guardian, or teacher rather than the child directly.
Parents who believe their child has provided personal information may contact us to request its removal.
Third-Party Links
Our website may contain links to other websites. MUSEws is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any websites they visit.
Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact information
- Request removal from marketing communications
- Ask questions about how your information is used
To make a request, please contact us using the information below.
Changes to This Policy
MUSEws may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on our website with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or how MUSEws handles your information, please contact:
Muse Winston-Salem
226 S. Liberty Street
Winston-Salem, NC 27101
Phone: (336) 724-2842
Email: info@musews.org
